Contact and support

If you are a client, write to copypiloting@gmail.com for help with your account, your content calendar, keywords, article reviews or publishing. Tell us your business name and, if it is about one article, its title, so we can find it quickly. Please never send passwords by email. We will never ask for one.

If you have not applied yet and have a question first, write to the same address. Access to CopyPiloting is by application, and we reply to every application by email.

For a copy of your data, a correction, deletion, or a data processing agreement, write to copypiloting@gmail.com with "Privacy" in the subject line. We may ask you to confirm who you are before we act. Our Privacy Policy explains what we keep and for how long. If you are unhappy with how we handled a request, you can also complain to the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon).

If you believe someone else has access to your account, or you have found a security problem on our website or platform, write to copypiloting@gmail.com with "Security" in the subject line. Describe what you saw and how to reproduce it, and do not include other people's data. We will reply within one working day, tell you when it is fixed, and will not take action against anyone who reports a problem in good faith and does not access or keep other people's information.

We reply within two working days, Monday to Friday, Estonian time (Tallinn). Security reports and urgent account problems get a first reply within one working day. We do not offer phone support at this time. Estonian public holidays can add a day.